Refund Policy

Refund Policy

Last updated: October 2026

We want you to feel confident ordering Neuropan. Every order is covered by a 90-day money-back guarantee, starting from your purchase date.

How It Works

If you are not satisfied with your Neuropan purchase, contact our support team within 90 days of your original purchase date to begin the return process. Our team will provide instructions for returning your bottles, including any used or opened bottles.

How To Request A Refund

Email our support team through the Contact page with your order number and the email address used at checkout. We will respond with return instructions within 1-2 business days.

Processing Time

Once your return is received and reviewed, refunds are typically processed within 5-10 business days to your original payment method.

Shipping Costs

Original shipping charges, where applicable, and return shipping costs are generally the customer's responsibility unless the order arrived damaged or incorrect.

Questions

If you have any questions about this policy before or after ordering, reach out through our Contact page.